What happens when we report a device failure?
Did you know that there is a Medical Device Safety Surveillance Team? This team meets monthly to discuss issues related to equipment and supplies used for patient care throughout the facility. During this meeting, incidents that have been reported to 4PTS on medical device failures are reviewed and delegated to the appropriate department to address. This could include Biomed, Materials Management, or the appropriate vendor.
When calling 4PTS, it is important to indicate any identifying information about the product such as a serial number, lot number, or anything else specific to the product. It is also a tremendous help to the team if you indicate what was done with the product at that time. For example, was it removed from service or was it returned to the vendor?
Thank you for your attention in providing a safe, supportive environment for all of our patients! -Julia Blackburn, RN, BSN, NE-BC