Letter of thanks to CCU nurses Beth Scalley & Colleen Crowe-Elville: “We owe a debt of gratitude that can never be paid”
At AAMC, patient- and family-centered care (PFCC) isn’t just something we talk about doing, it’s how we care for patients every day. Here, a patient’s son writes in to recognize two special CCU nurses who show how PFCC is done at the bedside — they made a difference in the life of their patient and his family. Way to go, Beth and Colleen!
I’d like to please commend two of your critical care nurses – Beth Scalley, RN, and Colleen Crowe-Elville, RN.
Recently, my dad suffered a major heart attack at 85. His several days spent in the Critical Care Unit proved so very important to his recovery and that is due in large part to these two wonderful nurses.
Pop was in pain and he struggled to get comfortable after his two surgeries. It was not an easy thing for my brother and sister and I to see. But through it all, we knew that Pop was in good, capable, caring hands with Nurse Beth and Nurse Colleen.
They lovingly and confidently tended to our dad. And on top of that, they both cared for us kids, too, by patiently answering questions, being honest, and even sharing hugs.
In their own unique way, they brought us peace of mind by the job they did, the way they conducted themselves, and their genuine decency.
Please know that your hospital has two very special nurses in the CCU. We were able to take Pop home today, that homecoming was no small thing to our dad, and we owe your nurses a debt of gratitude that can never be paid.