“Hospital Heroes: Community Members Brave Wintry Roads to Provide Transportation for AAMC Staff” by Christine Frost, M.S.N., R.N.

“Hospital Heroes: Community Members Brave Wintry Roads to Provide Transportation for AAMC Staff” by Christine Frost, M.S.N., R.N.

AAMC nurses and staff have made serving our community a top priority. By establishing the Commitment to the Community initiative, AAMC has established a better understanding of our community’s needs and how we can help meet those needs. From inside the walls of our building, looking out into the community, we ask, “How can I help?”

This past week, during some very unusual wintry weather, we experienced a little role reversal. Over 50 community members stood outside the medical campus, looked in, and asked themselves, “How can I help?” These were our volunteer drivers.

These community members dedicated hours of their time driving staff members to and from work in the snow. It was because of these volunteers that many of us made it safely to work and safely home afterwards.  

As these drivers were contacted—at all times of the day and night—the Command Center staff repeatedly affirmed, “We appreciate your time” and “We couldn’t do this without your support.” In response, they were told:  

“I am happy to help.”

“My family member is a nurse here, I know what is needed.”

“My jobs are all under the snow and I can’t sit home all day, I am glad to be here helping out.”

“Oh, you know, boys and their toys! I have my truck and this gives me an opportunity to use it in the weather that it was meant for…and do a good thing.”

“My family member was a patient at this hospital, they had a great experience. This is my way of giving back. I might need to be here someday…”

“Just let me know where you need me to go and I will pick up as many staff as I can.”

We are fortunate to work in such a community. While AAMC provides quality care and services for our patients in their hour of need, those same patients, their families, and neighbors put themselves at risk to help us in our hour of need.

On one of the worst mornings of the storm, I was driven home by an off-duty Emergency Medical Services (E.M.S.) driver. He said he would drive all day if he could. To this driver and all the others: we are very grateful for your time, energy and support.

How do you feel about these acts of volunteerism? Did you have a similar experience last week? Tell us about it here…


  1. Posted by Lisa, at Reply

    We actually drew some 150 drivers. Several told me directly that it was an “honor” to drive AAMC nurses and staff to their jobs.
    (Probably gives them bragging rights later – tales they will tell their grandchildren about the Blizzard of 2010. “Your grandpa got into his big four-wheeler and got those nurses into that hospital!”)
    KUDOS to all of you for being here for our patients.

  2. Posted by Tori Bayless, at Reply

    Tremendous support from our community – in the final count, more than 130 community volunteers came out to help us during the back-to-back blizzards! Thanks to all of the AAHS clinical and support staff who worked tirelessly through this unprecedented weather event!

  3. Posted by Janet Ruffin, at Reply

    Thank you to all the community drivers. Working the command post, I know first hand how giving these individuals were at all hours of the day and night. I know that I could not have gotten in without a drive on Saturday night. He was a blessing!
    Additionally, the teamwork within the unit was awesome! Staff members were sharing rooms at the local hotel, driving each other to work or staying at each other’s homes. I was very proud of the staff for pulling together to keep the patient’s safe.

  4. Posted by Emily, at Reply

    Thank you to all the volunteers! – but i wanted to especially thank the volunteers who got me safely in and out from work – Scott (crofton area) and Jairo (sorry, i’m not spelling it right) (also crofton area). I really appreciated the time you both took to make sure that i could get to and from work – it made my day go so much better.

  5. Posted by Deb Keane, at Reply

    My friend was one of the volunteer drivers and he told me that he did not think twice about volunteering. He said that AAMC nurses and staff have always been there for his family and it was only fair that he try to return the favor.

  6. Posted by Anita Smith, at Reply

    We are so fortunate to have such a giving and caring community. Not only were they volunteers from the community but AAMC employees and families. Many employees stayed and drove staff home after there own shifts. Thanks to everyone for your all your dedication.

  7. Posted by MarLou, at Reply

    I had the pleasure of riding with four different volunteers. Each one seemed to genuinely enjoy what they were doing for AAMC. We are so fortunate to have such caring community participation. I couldn’t have gotten here without them!

  8. Posted by Pat Mlynarski, at Reply

    What a wonderful community we live in! Everyone helped. the volunteer drivers were fanastic.

  9. Posted by Denise, at Reply

    Angels come in all shapes, sizes, and walks of life. Bless those individuals who felt compelled to help all employees get to the hospital. I admire all of those so willing to help and to sacrifice for us. I also admire all of the employees who take their committment to their patients so seriously and braved the elements to provide such outstanding care. It is always about the greater good.

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