“Hospital Heroes: Community Members Brave Wintry Roads to Provide Transportation for AAMC Staff” by Christine Frost, M.S.N., R.N.

“Hospital Heroes: Community Members Brave Wintry Roads to Provide Transportation for AAMC Staff” by Christine Frost, M.S.N., R.N.

AAMC nurses and staff have made serving our community a top priority. By establishing the Commitment to the Community initiative, AAMC has established a better understanding of our community’s needs and how we can help meet those needs. From inside the walls of our building, looking out into the community, we ask, “How can I help?”

This past week, during some very unusual wintry weather, we experienced a little role reversal. Over 50 community members stood outside the medical campus, looked in, and asked themselves, “How can I help?” These were our volunteer drivers.

These community members dedicated hours of their time driving staff members to and from work in the snow. It was because of these volunteers that many of us made it safely to work and safely home afterwards.  

As these drivers were contacted—at all times of the day and night—the Command Center staff repeatedly affirmed, “We appreciate your time” and “We couldn’t do this without your support.” In response, they were told:  

“I am happy to help.”

“My family member is a nurse here, I know what is needed.”

“My jobs are all under the snow and I can’t sit home all day, I am glad to be here helping out.”

“Oh, you know, boys and their toys! I have my truck and this gives me an opportunity to use it in the weather that it was meant for…and do a good thing.”

“My family member was a patient at this hospital, they had a great experience. This is my way of giving back. I might need to be here someday…”

“Just let me know where you need me to go and I will pick up as many staff as I can.”

We are fortunate to work in such a community. While AAMC provides quality care and services for our patients in their hour of need, those same patients, their families, and neighbors put themselves at risk to help us in our hour of need.

On one of the worst mornings of the storm, I was driven home by an off-duty Emergency Medical Services (E.M.S.) driver. He said he would drive all day if he could. To this driver and all the others: we are very grateful for your time, energy and support.

How do you feel about these acts of volunteerism? Did you have a similar experience last week? Tell us about it here…

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