A patient thanks GSU: “Your staff has a great attitude, without exception”

Posted on September 30, 2013 by Monica Mewshaw

We received this handwritten letter of thanks from a satisfied patient to the GSU team. His exuberance and gratitude was evident in every line — you could almost sense his smile through the page. Way to go, GSU!

Hearty Greetings! Please accept my sincere thanks for your professional care and many kindnesses while I was a patient on the General Surgical Unit. Your staff has a great attitude, without exception. It would be unfair to try to list all the names because I would leave someone out.

Now, I’ve received a “thank you” card from staff members I learned to love. Wow! You have a great team.

You welcomed my wife into my room. That’s a big deal. It took the edge off the pain and prevented loneliness. Congratulations on the success of your well-run organization.