From a mom (who also happens to be a nurse) to the ED staff who cared for her daughter, “Our care was impeccable.”
It’s always especially great to get positive feedback from a nursing colleague. Thanks to our multidisciplinary ED team for giving such great care to this family. Way to go!
This is the second time I am writing to you in regard to yet another “well done” by your staff at AAMC. The first time, I was the recipient of the care. Today, it was my 19 year old daughter.
She has had a bit of trouble with an irregular heart rate and a viral illness over the last few days. Her pediatrician referred us to the ED for further evaluation.
We arrived a bit before noon and were finished in about four hours. The care was impeccable again. Each staff member was kind and sensitive to my daughter. Elizabeth Maxwell-Schmidt, MD, was extremely thorough and I was so thankful for her attention.
As a practicing RN myself, I believe I have a keen sense of what good healthcare looks like.
We are grateful for Kayla Griffiths, PCTII, for Tara Binnall, CSR, who represents your intake department and for Crystal Crider, RN, my daughter’s ED nurse.
Our experience from beginning to end was a delight. Thank you to all these ladies.
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