HVU celebrates HealthStream’s Excellence Through Insight award
AAMC’s Heart and Vascular Unit (HVU) has been recognized with the 2014 HealthStream’ s Excellence Through Insight Award for Overall Inpatient Patient Experience. AAMC celebrated this honor at a reception on HVU on September 22, 2015.
Dr. William Maxted, HVU Program Medical Director; Dr. Mark Sanchez; Hospitalist for HVU; Christine Frost, Senior Nursing Director for Acute Care; Sherry Perkins, COO/CNO; and Tori Bayless, CEO, joined HVU staff to recognize this great achievement.
HVU received this honor for its commitment to excellence in patient care. For the year 2014, it consistently ranked at the 99th percentile rank in overall patient experience with a score of 89%. HVU was also awarded the Service Excellence Banner by AAMC’s Quality and Patient Safety Department in Q2FY15 (October – December 2014) finishing the year strong with a score of 92% overall patient experience. HVU is the highest ranked unit within HealthStream’ s database and exceeded industry standards in patient experience.
HealthStream’ s CEO Robert A. Frist Jr. said, “We applaud Anne Arundel Medical Center’s [Heart & Vascular Unit] high-level commitment to excellence in healthcare and are pleased to recognize their achievement through our presentation of an Excellence through Insights award.
What an achievement! Way to go, HVU team! -Evelyn Logan, MBA