Professional Power Hour: Service Excellence from a Leader’s Perspective

Professional Power Hour: Service Excellence from a Leader’s Perspective

Service Excellence from a Leader’s Perspective
Wednesday, March. 1, 2016
1:30 – 2:30 p.m.
2nd floor Conference Room, South Tower

Speaker
Evelyn Logan, MBA, Director, Service Excellence

Join us to:

  • Explore leadership actions needed to create and sustain a culture of service excellence.
    Identify essential elements to create ideal patient experience.
    Lead positive performances through appreciative leadership.
    Create an environment of extraordinary conversations.
    Connect with others through storytelling.

Register here: I will attend (*If you would like to call in from off-site, please note this in your response.)

This continuing nursing education activity was approved by the Maryland Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

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